Effective Date: March 1, 2026
Last Updated: March 17, 2026
James Drake Films (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, book services, or communicate with us by phone, email, or text message.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide to Us
When you fill out a form, request information, book a service, or otherwise contact us, we may collect:
- Your name
- Email address
- Phone number
- Business name
- Event or project details
- Billing or payment information
- Any other information you voluntarily provide
B. Information Collected Automatically
When you visit our website, we may automatically collect certain information, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Time spent on the site
- Referring website or source
- Cookies and similar tracking technologies
C. Information Related to SMS Communications
If you opt in to receive text messages from us, we may collect:
- Your mobile phone number
- Your consent status and method of opt-in
- Message history
- Delivery and engagement data related to text messages
2. How We Use Your Information
We may use your information to:
- Respond to inquiries
- Provide quotes, consultations, and services
- Schedule and manage projects or bookings
- Send service updates, reminders, confirmations, or follow-up communications
- Process payments
- Improve our website, services, and customer experience
- Send marketing or promotional communications, where permitted by law
- Send SMS messages if you have opted in
- Maintain records of consent and communications for compliance purposes
3. SMS Communications and A2P Disclosure
If you provide your mobile phone number and opt in to receive text messages from James Drake Films, you agree to receive SMS communications related to your inquiry, booking, project updates, reminders, and, where permitted, promotional messages.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us using the contact information below.
Your consent to receive text messages is not a condition of purchase.
4. How We Share Information
We do not sell your personal information.
We may share your information only in the following circumstances:
- With service providers who help us operate our business, website, scheduling, payments, customer communication, or messaging systems
- With legal, regulatory, or law enforcement authorities when required by law
- In connection with a business transfer, merger, sale, or reorganization
- To protect our rights, safety, property, or users
We do not share mobile opt-in data or SMS consent with third parties for their own marketing purposes.
5. Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to:
- Understand website traffic and performance
- Improve site functionality
- Measure marketing effectiveness
- Support advertising and remarketing, where applicable
You can control cookies through your browser settings. Disabling cookies may affect certain website functions.
6. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain business and financial records
- Comply with legal obligations
- Enforce our agreements
- Document communication consent and compliance
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet transmission or storage system is guaranteed to be completely secure, so we cannot guarantee absolute security.
8. Your Choices
You may:
- Opt out of marketing emails by using the unsubscribe link
- Opt out of SMS messages by replying STOP
- Request access to, correction of, or deletion of your personal information, subject to applicable law
- Disable cookies through your browser settings
9. Third-Party Services and Links
Our website may contain links to third-party websites or use third-party tools such as payment processors, scheduling platforms, analytics services, or messaging providers. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
10. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
11. Your State Privacy Rights
Depending on where you live, you may have rights under applicable privacy laws, including the right to request access to, correction of, deletion of, or information about how your personal information is used. To exercise any applicable privacy rights, contact us using the information below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of our website or services after changes are posted means you accept the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
James Drake Films
Contact